Shipping policy
We ship worldwide from our global network of fulfillment centers, with local warehouses to ensure fast delivery to your region.
Processing & Dispatch
Orders are processed and dispatched within 2-3 working days after payment confirmation. You will receive a dispatch confirmation email with a tracking number as soon as your order ships, so you can track its progress every step of the way. For customized orders, processing time is extended by 2-3 working days to accommodate the customization process.
Delivery Times
These are estimates and vary by destination, based on the location of the fulfillment center closest to you:
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United Kingdom: 3-5 working days (Royal Mail / Courier)
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European Union: 5-10 working days
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Rest of World: 10-20 working days
Please note that these times do not include any potential delays due to local customs processing, which are outside of our control.
Shipping Costs
Shipping costs are calculated at checkout based on your destination and the size of your order. Free UK shipping is available on orders over £25. For other regions, we offer discounted shipping for larger orders, to help you save on delivery costs.
Import Duties & Taxes
For orders outside of the United Kingdom, the recipient is responsible for any applicable import duties, taxes, or customs clearance fees that may be charged by your local government. These fees are not included in our product or shipping prices, and we have no control over these charges. Please check your local customs regulations before placing your order, to avoid any unexpected fees upon delivery.
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